Richmond’s Circle of Satisfaction provides customers with a comprehensive service from initial contract through to installation that can be tailored to suit the exact requirements of the customer. This service includes pre-start meetings to establish project goals and objectives, dedicated internal account management team, dedicated project surveyor that makes regular site visits and is committed to achieving a successful completion within the specified timescale, projected costs for the complete site, summary costs per house type, detailed 2D floor plans and 3D perspectives using CAD, dedicated customer service team on hand throughout and available for any after care requirements.
Richmond’s innovative range of high specification kitchens combines superior quality materials with classic and contemporary designs. With over 40 different ranges to choose from, each one selected based on Global trends forecasting keeping the range consistently up to date, providing choice and flexibility for guaranteed homebuyer’s satisfaction.
Richmond’s focus on quality and performance is endorsed by the accreditations held. This includes FIRA Gold, the highest level achievable for kitchen cabinet construction, workmanship and fitness for heavy domestic use. Richmond is a member of the Forest Stewardship Council (R), only purchasing timber and timber based products, which are sourced from certified sustainable sources that do not contribute to the destruction of the world’s forests. ISOQAR BS EN ISO 9001:2008 is an internationally recognised standard that provides assurance that Richmond’s products and services satisfy specific quality requirements demonstrating the company’s commitment to delivering quality products and services. Conformance to the highly regarded environmental standard, BS EN ISO 14001:2004, illustrates the emphasis Richmond places on its environmental management system.
© 2017 VAT No: 927538494, REG No: 2141717, Registered Office: Regent House, Hadfield Industrial Estate, Waterside, Hadfield, Glossop, SK13 1BS